Designed and optimised user interfaces for IBM’s cloud-based SaaS, collaborating with product managers and engineers to enhance usability and accessibility. Conducted user research and usability testing, improving task completion rates by 30% through refined user journeys for cloud management. Created wireframes, prototypes, and high-fidelity mock-ups in Figma and Adobe XD, ensuring adherence to IBM’s design standards. Supported Agile workflows, contributing to sprint planning, design reviews, and iterative testing to enhance the product experience.
IBM Multi-Cloud Manager was a Kubernetes-based management solution that enabled enterprises to securely deploy, monitor, and manage applications across multiple cloud environments, including public, private, and hybrid clouds. Designed to provide visibility, governance, and automation, it streamlined operations by offering a unified control plane for clusters, policies, and security across diverse infrastructures. As a UX Product Designer on this project, the focus was on crafting intuitive interfaces that simplified complex cloud orchestration tasks, ensuring seamless user experiences for DevOps teams managing multi-cloud deployments at scale.
IBM Cloud Pak was a containerized software solution designed to help enterprises build, deploy, and manage AI-powered applications across hybrid cloud environments. Built on Red Hat OpenShift, it provided integrated capabilities for automation, data management, and security, enabling businesses to modernise their IT infrastructure with greater flexibility and efficiency. As a UX Product Designer on this project, the focus was on creating seamless, user-centric interfaces that enhanced usability, streamlined workflows, and empowered teams to harness the full potential of cloud-native technologies.